Complaint-handling process for: Visa

1 - If you are a Visa merchant, please contact the Visa acquirer or acquirer processor which processes your Visa payment. If you are a Visa cardholder, please contact the financial institution which issued your Visa card.

2 - If step 1 does not resolve the complaint to your satisfaction please complete the Code of Conduct Compliance Form.

https://www.visa.ca/code-of-conduct/index-en.jsp

Third-party complaint-handling process for this institution:

N/A

​Not Available

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