Step 1) If you are a Visa merchant, please contact the Visa acquirer or acquirer processor which processes your Visa payment. If you are a Visa cardholder, please contact the financial institution which issued your Visa card.
Step 2) If step 1 does not resolve the complaint to your satisfaction please complete the Code of Conduct Compliance Form.
https://www.visa.ca/code-of-conduct/index-en.jsp
Third-party complaint-handling process for this institution:
N/A
Not Available
