Step 1) Contact the Company's Chief Agent for Canada as follows:
M. Gordon Goodman
Chief Agent for Canada
Great American Insurance Company
40 Temperance St., Suite 3200
Toronto, ON M5H 0B4
Telephone: 416-869-5712
E-mail: ggoodman@cassels.com
Step 2) Contact Head Office as follow:
Mr. Stephen C. Beraha
Great American Insurance Company
P&C Legal Department
301 E. Fourth Street
Cincinnati OH 45202
United States
E-mail: sberaha@gaig.com
Third-party complaint-handling process for this institution:
General Insurance OmbudService (GIO)
Head Office
4711 Yonge Street, 10th floor
Toronto, ON M2N 6K8
Website: www.giocanada.org
National Toll-free: 1-877-225-0446 (toll free)
Fax:416-299-4261
