All complaints are to be in written format and directed to one of the following:
(1) Gordon Kerr
S.V.P., Canadian Branch Manager and Chief Agent
Allied World Specialty Insurance Company
Suite 1600, 200 King Street West
Toronto, Ontario M5H-3T4
T: 647-558-1126
F: 647-558-1168
E: Gordon.Kerr@awac.com
(2) Karen L. Colonna, CPCU
S.V.P., Deputy General Counsel U.S. Compliance & Secretary
North American Legal & Compliance Group
Allied World Insurance Company
199 Water Street - 24th Floor
New York, New York 10038
T: 646-794-0576
F: 646-794-0811
M: 646-752-2848
E: Karen.Colonna@awac.com
Third-party complaint-handling process for this institution:
General Insurance OmbudService (GIO)
Head Office
4711 Yonge Street, 10th floor
Toronto, ON M2N 6K8
Website: www.giocanada.org
National Toll-free: 1-877-225-0446 (toll free)
Fax:416-299-4261
